Declaration on the duty of information (Privacy Policy)

Protecting your personal data is particularly important to us. We therefore process your data exclusively on the basis of the applicable legal provisions, in particular the GDPR and the Austrian Telecommunications Act 2021 (TKG 2021). This Privacy Policy informs you about the most important aspects of data processing in connection with our website.

Controller

alpS GmbH
Technikerstraße 21a
6020 Innsbruck
Austria

Telephone: +43 512 39 29 29-0
Email: info@alps-gmbh.com

Contacting us

If you contact us by email, the data you provide will be processed for the purpose of handling your enquiry and in case of any follow-up questions.

The data will be deleted as soon as it is no longer required for these purposes, unless statutory retention obligations or other legitimate reasons justify longer storage.

Your data will generally not be disclosed to third parties unless this is necessary to process your enquiry, we are legally obliged to do so, or another appropriate legal basis exists.

The legal basis is Article 6(1)(f) GDPR, insofar as processing is necessary to protect our legitimate interests.

Server Log Files and Hosting

Our website is technically hosted by web-crossing GmbH, Eduard-Bodem-Gasse 9, 6020 Innsbruck, Austria.

When you access our website, our hosting provider processes technically necessary access data in server log files. This may include, in particular:

  • IP address
  • Date and time of access
  • Content accessed
  • Referrer URL
  • Browser and operating system information

Processing is carried out to ensure secure and stable website operation, analyse errors and prevent misuse, based on our legitimate interest pursuant to Article 6(1)(f) GDPR.

The log data is deleted as soon as it is no longer required for these purposes.

Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device using your browser. Similar technologies may collect information about the browser used, your device or your use of our website.

We use technically necessary cookies that are required for the operation and basic functionality of our website. These cookies are used without your consent insofar as they are strictly necessary to provide the website or a service you have expressly requested.

All other cookies and similar technologies are used exclusively with your prior consent. You can give or refuse your consent via our cookie banner and withdraw or change your consent at any time with effect for the future.

Following the appropriate consent, the following Google services are used on our website in particular:

  • Google Tag Manager for the technical management and deployment of website tags
  • Google Analytics 4 for the statistical analysis of website usage

When using these Google services, information such as page views, interactions, browser and device information, IP address, approximate location data and pseudonymous identifiers may be processed. Google may use cookies and similar technologies to recognise browsers and devices.

Google may also process information using privacy-enhancing technologies (“Privacy-Enhancing Technologies”, or “PETs”) for the purposes of measuring advertising effectiveness and personalising advertisements. Such processing via our website will only take place if the relevant consent has been given via our cookie banner.

The cookies used, their providers, purposes, legal bases and storage periods are detailed in the cookie banner.

Disabling technically necessary cookies may limit the availability of certain website functions.

Google Tag Manager

We use Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is used for the technical management and deployment of website tags, in particular the Google Analytics 4 tag.

Google Tag Manager is activated only after you have given consent to the relevant category in the cookie banner. Google Analytics 4 may then be loaded via Google Tag Manager.

Google Tag Manager is generally used to manage tags and, according to Google, does not create user profiles for our website. However, connection and diagnostic data may be processed for its technical provision.

The legal basis is your consent pursuant to Article 6(1)(a) GDPR. You may withdraw or change your consent at any time via the cookie settings.

Google Analytics 4

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics 4 uses cookies and similar technologies to analyse the use of our website for statistical purposes.

The following data may be processed in particular:

  • Page views
  • Interactions
  • Browser and device data
  • Approximate location data
  • Pseudonymous user identifiers

We use this information to analyse and improve our website.

Google Analytics 4 is activated exclusively after your prior consent via our cookie banner. Without consent, no relevant analytics cookies are set and no corresponding analytics tags are triggered.

The legal basis is your consent pursuant to Article 6(1)(a) GDPR. You may withdraw or change your consent at any time with effect for the future via the cookie settings.

According to Google, the IP addresses of users from the European Union, the European Economic Area, Switzerland and the United Kingdom are not permanently logged or stored. However, Google may process the IP address to determine approximate location data and subsequently discard it.

The storage period for user and event data depends on the settings of our Google Analytics property. The current information on cookies and storage periods can be found in the cookie banner.

Google Ads

We may place online advertisements using Google Ads. However, our website currently activates only the Google services expressly listed in the cookie banner.

Google Ads tags, conversion tracking and remarketing are used only if they are specifically listed in the cookie banner and activated following prior consent.

Facebook and LinkedIn

Our website contains simple links to our profiles on Facebook and LinkedIn.

Merely visiting our website generally does not transmit any data to these providers. Only when you click on the respective link do you leave our website. From that point onward, the privacy policies of the respective provider apply.

Further information can be found in the privacy policies of Facebook/Meta and LinkedIn.

Your Rights

You generally have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent
  • Right to object

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority.

In Austria, this is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria

https://www.dsb.gv.at

You may exercise your data protection rights using the contact details provided above.

Last updated: 11 August 2026

+43 512 392929-0